Help centre

All fares are shown in UAE Dirham (AED) with taxes and fees included. If a service fee applies, it is shown clearly before you pay — the total you see is the total you pay.

Airlines update fares and seat availability in real time. If a price changes while you are booking, we show you the new price before any payment is taken, so you are never charged more than you agreed to.

We compare fares from multiple suppliers at once to give you a strong spread of options, but no site can guarantee the lowest price on every route. It's always worth checking a couple of dates and nearby airports.

No. You can search and book as a guest. You'll just need a valid email address and the travellers' details to complete the booking.

We accept major debit and credit cards through our secure payment provider. Your card details are entered on a secure, encrypted page and are never stored by trip27.

Your confirmation and e-ticket details are emailed to you once the airline confirms the booking — usually within a few minutes. If you don't see it, check your spam folder before contacting us.

Changes and cancellations follow the fare rules of the airline you booked. Some fares allow changes for a fee, others are non-refundable. Have your order number ready and contact us and we'll walk you through the options for your specific fare.

Baggage allowance is set by the airline and depends on the fare you choose. Each fare shows whether checked baggage is included or cabin-bag only before you book.

If the airline changes or cancels your flight, they'll contact you with the options available (rebooking or a refund per their policy). Reach out to us and we'll help you sort it out.